General FAQ

Vie is a French brand with specialized formulations that effectively support skin health, beauty, and treatment of skin concerns.

Vie’s raw materials are sourced from France, the European Union, and the USA to ensure the highest level of quality and safety.

Yes. Some of the ingredients used in Vie products have the Ecocert certification, reflecting global standards for quality and safety.

All Vie products can be purchased through the official Vie website and authorized distributors.

Yes. Vie products are recommended and approved by dermatologists. Clinical trials have compared their effectiveness with leading global products, confirming their efficacy and safety.

Yes. Vie Travel Size products are designed in small volumes to gain your trust, making it convenient to use while traveling or testing the product before buying the full size.

Vie Tinted Sunscreen is formulated with plant-based pigments, providing full protection against harmful rays while delivering a natural and skin-friendly finish.

Vie anti-wrinkle products are formulated with specialized ingredients to reduce fine lines and improve skin firmness.

Vie sunscreens with PA++++ rating provide the highest level of UVA protection. UVA rays are responsible for premature skin aging, the formation of fine lines and wrinkles, and DNA damage in skin cells, which can potentially lead to skin cancer. With advanced formulations and potent filters, these sunscreens effectively protect the skin from harmful UVA radiation, ensuring long-term skin health, youthfulness, and safety.

Yes. Vie serums are formulated for all skin types, from dry and sensitive to oily and acne-prone skin.

All Vie products are free of allergenic ingredients, but if you have a history of skin sensitivity, it is recommended to perform a patch test first.

The Cosmos Approved symbol reflects high standards of product quality, safety, and efficacy. The Cruelty-Free mark guarantees that no Vie products were tested on animals during production or testing, ensuring ethical practices and animal rights are respected.

No. Vie products do not contain harmful or toxic silicones. Formulations are designed using safe, skin-friendly ingredients that maintain skin health without heaviness or pore blockage, delivering natural effectiveness.

Orders & Shipping

Your order will be dispatched via the delivery method you choose at checkout, offering either standard or express shipping.

Delivery time depends on your location and the shipping method. Most orders arrive within [insert expected timeframe, e.g., 3–7 business days].

You’ll receive a confirmation email with tracking details as soon as your order ships.

Tracking may take 24–48 hours to update. If there’s still no update after that, please contact the shipping carrier or our support team.

Discounts

Yes! Vie occasionally offers promotions and discount codes. Sign up for our newsletter to stay updated on the latest offers.

Only one discount code can be used per order, unless otherwise stated.

Double-check the code’s spelling and expiry date. If it still doesn’t work, contact our support team for help.